VisionIQ Services is responsible for how it holds your personal information. When we say “we” in this notice, this means VisionIQ Services and its 100% wholly owned subsidiaries. We are required by law to look after the information we hold about you; this notice tells you how we do this. Personal information is any information which is about you, from which you can be identified.
Data protection Officers (DPOs) act as an independent advocate for the proper care and use of customer’s information. The role of a data protection officer was formally laid out by the European Union as part of its General Data Protection Regulation (GDPR). The data protection officer keeps up on laws and practices around data protection, conducts privacy assessments internally, and ensures that all other matters of compliance pertaining to data are up-to-date.
We don’t process any special category data and only Common category data:
We may receive your information from gated downloads, contact us forms, direct emails, mailers, direct dials, tradeshows, client provided, and/or subscriptions. This will include your name, email, phone number. We may choose to contact you from the information you provide us to attend your requests.
We may also gather your personal information from paid or free database providers and/or social media whom you consented to list your personal information. We may choose to contact you from the available personal information for survey research and/or lead generation with your consent where applicable and you will always have a right to object to the processing of your data.
We may share your data as is necessary to maintain usual course of business operations, which includes licensed software(s) used by VisionIQ Services.
Our carefully selected partners and service providers may process personal information about you on our behalf. These include our dialer systems, survey scripting systems, text and email messaging communications, and co-ordination tools. The companies we use to deliver these applications are carefully chosen by us to ensure that your information is kept secure. We may share your details under special circumstances such as when we believe in good faith that it is required by law.
We will use the information you give us as is necessary to provide you with the information and services that you request from us (to service you, and to deal with any queries you may have). We also use your information to promote the objects and interests of our company, ensuring the most efficient management and ensuring that our legal obligations are adhered to. These are known as “legitimate interests”.
We will seek your permission if we decide to post any photographs of you on any of our marketing materials (including our brochures or website); you may withdraw your permission should you wish.
Sometimes your information will need to be transferred to and stored outside the EU & UK. We try to limit this, but it may be necessary where, e.g. one of our suppliers stores your information outside Europe. There are Standard Contractual Clauses present in such cases which safeguard your information.
VisionIQ Services does not use any automated decision-making tools currently however in case we do start using it the policy would be updated accordingly.
We will not keep any personal information about you for any longer than is necessary. We follow a personal data retention policy which determines how long we keep specific types of personal information. For any data provided to us by our clients, we are governed by their data retention rules as specified by them.
We value your privacy, that is why we have taken the necessary precautions to follow the California Consumer Privacy Act (CCPA). You can opt-out of the processing of your data any time with effect for the future Right to Opt Out. CCPA gives consumers the ability to direct a business not to sell/share their personal information to a third party.
We may change this notice. Please be sure you are aware of these policy terms while you use our site. Should our terms change, these will be shown on this page.
If you have any questions about this notice, then please speak to your project manager, or contact our Data Protection Officer at privacy@visioniq.com.